It is free to join Ealing Libraries and benefit from the wide range of stock available to borrow, including books, eBooks, eMagazines, and other online reference resources.
Click one of the links below to find out all you need to know about joining and using the library.
• Joining the Library
• PIN Number
• MyLibrary App
• Borrowing, Renewing, Reserving Items
• Using the Internet / Wifi
• Online Payments, Fees & Charges
• Library Policies, T&C’s
Joining the Library
You can join the library by either:
• visiting your local library.
• completing the online registration form prior to visiting your local library.
Adults / Young Adults (16+ years old)
On visiting the library, please provide proof of ID to complete the joining process.
Children and Teenagers (under 16 years old)
A parent / guardian is needed to sign up a member under 16 years old. When visiting the library, they will need to:
• provide proof of ID
• complete the recommender section of the joining form.
• give confirmation that they wish for the young person to use the internet inside the library (see PIN number for further information).
You will need a PIN to access some library online services, such as renewing your books online or using the public-access computers inside the library.
Usually, your PIN is given to you when you join the library. This should be kept securely as it also gives access to your own personal borrower record.
If you were not given your PIN when you joined the library, or if you have lost it, please come into any Ealing library with your library card and some ID. You may be asked further security questions.
My Library App
Download the My Library App to your tablet or smartphone via one of the links below.
My Library App is the simplest way to manage your account; search the catalogue and reserve items, download eBooks, keep track and easily renew your loans.
Borrowing, Renewing, Reserving Items
All readers can borrow up to 25 items at a time.
There is a small charge to borrow audio-visual items such as talking books, DVDS, and language courses.
Fines are charges on all items brought back after their due date, or renewed after their due date, for borrowers aged 16 and above (see Fees and Charges for further information).
There are multiple ways to renew your loans and avoid overdue fines.* These include:
• In person at your local library.
• Calling your local library (see Find My Library for further details).
• Calling our 24-hour automated telephone renewal line 0333 370 4700.
• Log into the My Library App.
• Login into your account via the Online Catalogue (click the Account icon in the top menu bar).
*NOTE: a renewal of an audio-visual item may incur a renewal charge.
Items that are available within Ealing Libraries or other London Libraries Consortium borough members can be reserved for free by library staff or customers using the online catalogue – users can select which library to collect the items from and have the option of being notified via email.
If the item is not available within Ealing Libraries or our LLC partners, items may be borrowable from other public library authorities nationwide; there will be a small charge for this service.*
We can also search for specialist titles and journal items and borrow items from the British Library; there will be a charge for this service.*
Ealing based Choral societies can also reserve music scores that are not available from the Ealing Libraries collection; there is a charge for this service.*
*NOTE: See fees and charges for a full list of reservation charges and other applicable Ealing Libraries fees.
Using the Computers, Internet & Wi-Fi
All library users can access free Wi-Fi inside the libraries.
All users can use the library PCs to access the internet or use Microsoft Office for TWO 1-hour sessions per day (see Library Policies, T&C's for further information).
Children and Teenagers under the age of 16 will need to get permission from their parent / guardian (allowed access is then enabled on their account) prior to using the computers.
Children under 11 can use the internet but must be accompanied by an adult.